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GENERAL TERMS OF SALE
The offer and sale of products on our website are ruled by the below mentioned General terms of Sale.
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HOW TO PURCHASE. PAYMENT METHODS
To purchase on the website is quick and safe! Put the products to the cart and go to the checkout. If you have already registered, you have to access your Account; otherwise, you register as a new customer. Please remember that you can log in or register as a new customer at any time without loosing your purchase.
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SAFETY AND WARRANTY OF THE PURCHASE
HQ ITALIA guarantees replacement of broken or damaged parcels, the client’s right to return the on-line purchase and the safety of the client’s personal data regarding credit card transactions.
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COSTS AND SHIPPING TIMES
For the delivery of your orders HQ ITALIA relies on the best Express Carriers UPS.
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DUTIES, TAXES AND INVOICING
The prices indicated on the website are tax-inclusive. Forwarding charges include duties and import taxes. In any case, the final total price remains unchanged.
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PRIVACY POLICY
You have a full right for privacy of your personal data which is guaranteed by the Italian law and respected by HQ ITALIA. Please read hereunder the Privacy Policy applied on our website.
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ABOUT US
General information on the company managing the sale online, as well as the shipping of products, present on this website.
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REGISTER YOUR HQ ITALIA ACCOUNT
Create your account on our website in order to purchase products, make gifts and not only! If you have our website account, you can enjoy many services and receive special offers.
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OUR PRODUCTS
Together with its expert partners HQ ITALIA has selected and controlled all the products placed on the website, paying particular attention to their quality. The website offers you enogastronomical, organic, health products and handicrafts.
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CERTIFIED QUALITY
HQ ITALIA has selected a wide variety of Italian enogastronomic products, certified and protected by strict European Union rules. They are DOP, IGP, DOC, DOCG, IGT, STG products and Organic Products.
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WANT TO MAKE A GIFT?
Is there anything better than sharing the products offered on our website with your family, friends or business partners? Read about how it is easy to send your order to multiple addresses.
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CORPORATE GIFTS
General conditions of sale offered to companies, HQ ITALIA handicraft and professional activities for corporate gifts.
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B2B RETAILER CONDITIONS
If you have a restaurant, a gastronomy store or simply want to resell our products, you can ask to be registered as a retailer and purchase from a reserved price list.
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LEGAL INFORMATION
Before you purchase or register we invite you to read our Sale Conditions, Privacy Policy and Legal Information.
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Last site update
03 July 2008